TheUM 's Joint Documentation Service would like to hear your opinion

In order to continue improving the quality and diversity of its services, the Joint Documentation Service of the “UM,” which manages the University Libraries (BU), is seeking feedback from its community through a major survey to assess user practices, satisfaction, and expectations.

Open from March 11 to April 26, 2024, this survey is essential for shaping the future of the services offered by the university libraries. It is therefore tailored to each user profile.

The Joint Documentation Service (SCD) is, in fact, an essential pillar of the university’s educational and research activities. By supporting students, external readers, Professors, researchers, and all university staff, it helps enrich their academic and professional experiences.

The University Libraries (BU), which are part of the SCD, offer a wide variety of resources, ranging from tools necessary for research and study to collections intended for leisure. They provide a diverse range of services, from lending computer equipment to reserving group study rooms. They also ensure access to culture through exhibitions, film screenings, and other cultural events, available both on campus and remotely. As hubs on campus, the University Libraries thus play a central role in university life.

How do I complete the survey?

  • Choose the form that best fits your profile
  • Complete the questionnaire: Simply click on the profile that best describes you to open the corresponding survey. The questionnaire takes an average of 10 to 20 minutes to complete and can be filled out in multiple sessions by saving your answers.
  • The anonymity of your responses is guaranteed; the data will be used solely for research purposes. It will help us improve university libraries and provide the services you truly need.