The quality approach at UM
Serving students, staff, and partners, the "quality approach" is now a central concern for universities. Training, research, governance... there are many areas involved. At UM, quality is built step by step, through a process that has been underway for several years.
Why implement a quality approach?
- to better meet the needs and expectations of our students, partners, and staff,
- to optimize our resources and improve our operations,
- to strengthen the confidence of our partners by having our management system evaluated by an external, independent body,
- to gain visibility nationally and internationally by obtaining ISO 9001 certification.
How? A step-by-step approach
The University of Montpellier has decided to roll out the initiative in stages, within defined areas, with a view to obtaining certification and then using the results obtained to continue the rollout.
In parallel with the quality initiative led by the university's central administration, the departments, schools, institutes, and research centers at the University of Montpellier have undertaken initiatives, some of which have resulted in certifications or accreditations.
What are our results and where are we headed?
The result of this proactive quality approach is the achievement of ISO 9001 V2015 certification, a label that is well known and recognized both nationally and internationally. To date, the following are certified:
- Training process
- Enrollment in degree programs (IA)
- Bachelor's degree in Political Science (LSCPO)
- Bachelor's Degree in Economics (LECO)
- Master's Degree in Health Engineering (MINGS)
- Bachelor's and Master's Degree in Safety, Environment, and Quality (LMESEQ)
- Master's Degree in Public Finance and Taxation (M2FPF)
- Supporting students in their transition to the workforce (IP)
- Continuing Education (CE)
- Research process
- Doctoral student registration and graduation (IDD)
- Bioengineering and Nanoscience Laboratory (LBN)
- ECELLFrance Montpellier research platform
- Support process
- Document management
- Support process
- Purchasing (HA)
- Human resources
- Information and digital systems
The decision to expand the scope ofISO 9001 V2015 certification is made annually by the University President. Our quality objectives are outlined in our quality policy.