The Quality Initiative at UM
Serving students, staff, and partners, the "quality approach" is now a central concern for universities. Education, research, governance… many areas are involved. At the University of Montpellier, quality is built step by step, through a process initiated several years ago.
Why a quality approach?
- to better meet the needs and expectations of our students, partners, and staff,
- to optimize our resources and improve our operations,
- to strengthen the trust of our partners through the evaluation of our management system by an external and independent body,
- to gain visibility nationally and internationally through obtaining ISO 9001 certification.
How? A step-by-step approach
The University of Montpellier has chosen to deploy the approach in stages, within defined areas, to achieve certification and then to use the results obtained to continue the deployment.
In parallel with the quality approach led by the central level of the institution, UFRs, schools, institutes and research structures of the University of Montpellier have undertaken approaches some of which have resulted in certifications or labels.
What are our results and where are we going?
The culmination of this proactive quality approach is the attainment of ISO 9001:2015 certification , a well-known and recognized label, both nationally and internationally. To date, the following are certified:
- training process
- Diploma registrations (IA)
- Political Science degree (LSCPO)
- Bachelor of Economics (LECO)
- Master's degree in health engineering (MINGS)
- Bachelor's and Master's degrees from the School of Safety, Environment and Quality (LMESEQ)
- Master 2 in Public Finance and Taxation (M2FPF)
- Supporting students with professional integration (IP)
- Continuing Education (CE)
- Research process
- Registration and graduation of doctoral students (IDD)
- Laboratory of Bioengineering and Nanosciences (LBN)
- ECELLFrance Montpellier Research Platform
- Support process
- Document management
- Support process
- Purchases (HA)
- Human Resources
- Information and digital systems
The decision to expand the scope of ISO 9001:2015 certification is made annually by the University President. Our quality objectives are outlined in our quality policy .