[LUM#11] Meeting the e-health challenge
Nearly twenty years after the emergence of digital technology in the hospital sector, the results of computerized patient records remain mixed. As Roxana Ologeanu-Taddei, a researcher in management sciences and co-director of research for the University of Montpellier Foundation's E-Health Chair, explains, the use of this tool, designed to facilitate the work of healthcare professionals, has yet to be optimized.

In the hospital, more than anywhere else, access to information can be a vital issue. The computerized patient record (CPR) centralizes all information relating to a patient's care on a single interface. Antecedents, current treatments, prescriptions, clinical examinations... In short, the sharing of information between departments is just a click away, and could guarantee healthcare professionals " real time savings in finding relevant information, and ultimately better care for the patient ", explains Roxana Ologeanu-Taddei, researcher at the Montpellier Management Research Laboratory(MRM) and lecturer at Polytech.
An international issue
Since 2013, this information systems specialist has been supporting healthcare professionals in their use of the DPI, providing them with " actionable knowledge, i.e. useful for practice ". This support is necessary because, despite its many advantages, " use of the computerized patient record remains far below its capacity", notes the researcher, who spent several months observing doctors at Montpellier University Hospital.
The main obstacle to the use of this technology is the lack of " interoperability ", i.e. compatibility with the various software packages used by healthcare professionals, forcing them to re-enter their information several times. " We need to impose standards on software publishers, and have them monitored by a certification agency linked to the Ministry of Health, as is the case in the aeronautics industry, for example ," advocates Roxana Ologeanu-Taddei..
Getting to grips with software
Another problem is the lack of ergonomics in the software, which sometimes makes information difficult to find. In collaboration with two CHU doctors, she is now offering a university diploma at the Montpellier-Nîmes Faculty of Medicine, entitled "Transition numérique soins" (Digital Care Transition). Digital Care Transition.
Telemedicine and e-health expectations
In addition to CIOs, the convergence of digital technology and healthcare is also giving rise to many promising telemedicine projects. Roxana Ologeanu-Taddei is co-directing two doctoral theses on the design and evaluation of two mobile applications, in partnership with doctors at Montpellier University Hospital. One concerns telerehabilitation, enabling the development of remote care. The other concerns a digital card, Vigicard, for tracking and sharing information on drug allergies. " I'm very enthusiastic about these new projects, which digital health research can help to make a success of," she concludes.
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